Privacy Policy

1. Introduction

Nobregas Hosting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web hosting services and visit our website at nobregas.org.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

When you register for an account or use our services, we may collect:

• Full name
• Email address
• Billing address
• Payment information (processed securely via third-party payment processors)
• Phone number (optional)
• Company name (optional)

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Language preferences

2.3 Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences (such as language selection), and analyze website traffic via Google Analytics.

3. How We Use Your Information

We use collected information to:

• Provide and maintain our hosting services
• Process payments and send billing notifications
• Respond to support requests and inquiries
• Send service-related announcements and updates
• Detect and prevent fraud or abuse
• Improve our website and services
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Payment Processors: To process your payments securely
• Infrastructure Providers: Our datacenter and server providers as needed to deliver services
• Analytics Services: Google Analytics for website usage data (anonymized where possible)
• Legal Authorities: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including:

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information as follows:

• Account Data: Retained while your account is active and for 30 days after cancellation
• Billing Records: Retained for 7 years for tax and legal purposes
• Support Tickets: Retained for 2 years after resolution
• Server Logs: Retained for 90 days
• Backups: Retained for 7 days on a rolling basis

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at contact@nobregas.org.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on our website. Your continued use of our services after changes constitutes acceptance.

11. Contact Us

For questions about this Privacy Policy, please contact us: